What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Can I change my order?
We can only change orders that have not been processed for shipping yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk. 923368882782
Where do you ship?
We currently ship in the Pakistan.
How long does it take to ship my order?
Once you’ve placed your order, it usually takes 24 to 48 hours to process it for delivery.
2. Payment
What payment methods do you accept?
You can purchase on our website using a debit or credit card.
We additionnaly offer support for EasyPaisa, and JazzCash, Upaisa, Sadapay, Finja, Nayapay.
You can chose these payment methods at checkout.
4. Returns
Do you accept returns?
We do accept returns in respect to the following conditions:
– The item must have been sold on our online store
– The item shouldn’t have been used in any way
– The return or exchange request is made within 7 days of delivery
– The return is made within 14 days of the return or exchange request
To ask for a return, please contact our support using our helpdesk. 923368882782
Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support. 923368882782
How long does it take to process a return?
Returns are confirmed within 14 days of receiving the package at our warehouse.
Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.